The delivery period will take around 3-7 working days.

If orders are placed on Friday, your order will ship out on the next business day (Monday).

Malaysia and Singapore

If your order arrives with a defect or is compromised (broken packaging), please find more info here on how you can proceed for an exchange.

For domestic orders within Malaysia, your order will be processed within 3 working days. For International orders within Malaysia, your order will be processed within 5 working days.

Kindly email our Customer Support team at hello@shoplumee.com

Yes, if we are notified of the change within 3 hours of making your order. To make changes to your shipping details, kindly email us at hello@shoplumee.com

No, postage fee on returns will not be covered / refunded.

At the moment, we only have monthly lenses available. Monthly (1 pair) can be used as many times as you want for 30 days after opening.

The shelf life of our lenses is 5 years after the manufacturing date. Manufacturing and Expiry Dates are stated on the vial. However, once the lens vials are opened, it will last for 1 month.

All our lenses are available from power 0.00 to -8.00.

At the moment, we do not have contact lenses for astigmatism.

Base curve (B.C) is the curvature of the back surface of the lens that is designed to match the natural curvature of your eye. Effect diameter (EFF DIA) is how big the graphical part of the lens is. The bigger the effect diameter, the more dolly your eyes will look! 

The inner diameter of every lens is different. Inner diameter is the clear part at the center of the lens. If you are not used to wearing contact lens with small diameter, you will feel that your vision is blocked by the pattern/design of the contact lens.

Please consult your doctor or ophthalmologist on this.

Do not attempt to rehydrate dried out contact lenses. Please discard them immediately. Wearing a dried out contact lens will cause severe eye irritation, bacteria infection and physical damage to the cornea.

The recommended duration of wearing contact lens is only for 8 hours a day. Do not wear contact lens for a whole day without removing it.

Scratches on the lens surface or if the curvature of the contact lens is different, please discard the contact lens immediately in order to avoid eye irritation! In other cases, if you feel a stinging sensation or discomfort, please remove and discard the lens immediately.

Remember to always use the contact lens cleansing solution to clean your contact lenses and contact lens case. DO NOT use tap water or any other form of water. You may also purchase the cleansing solution from us.